Shipping guide

All purchased items will be shipped directly from Duong's workshop in Hanoi or from Duong’s flagship boutiques in Hanoi/HCM city.

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SHIPPING FEE

DOMESTIC DELIVERY

• We offer free shipping on all orders within Vietnam by normal post

 

INTERNATIONAL DELIVERY

• We offer free shipping by FeDex on orders of 1200 USD or more

• Shipping fee by FeDex on orders under 1200 USD is 40 USD

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• We offer free shipping by Fly Express on orders of 600 USD or more

• Shipping fee by Fly Express on orders under 600 USD is 25 USD

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• We offer free shipping by nomal post on orders of 300 USD or more

• Shipping fee by normal post on orders under 300 USD is 15 USD

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DELIVERY SEVICES & TRACKING

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NORMAL POST

•  Free shipping on all orders over 300 USD/shipping fee 15 USD on orders under 300 USD

• with Vietnam Post, by air, no tracking number.

• It takes 10 - 15 working days to reach your address.

• All shipments don‘t require a signature upon delivery, so we do not ship to PO Boxes, APO or FPO addresses.​

 

FLY EXPRESS

• Free shipping on all orders over 600 USD/ shipping fee 25 USD on orders under 600 USD

• by air, with tracking number.

• It takes 8 - 14 working days to reach your address.

• All shipments don’t require a signature upon delivery, so we do not ship to PO Boxes, APO or FPO addresses.

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​​FEDEX 

• Free shipping on all orders over 1200 USD/ shipping fee 40 USD on orders under 1200 USD

• by air, with tracking number

• It takes 3 - 5 working days to reach your address.

• All shipments don‘t require a signature upon delivery, so we do not ship to PO Boxes, APO or FPO addresses.

• ​If you would like a signature requirement for your delivery, FeDex would ask an extra fee for the service (USD 5-8 extra fee). Please let us know by filling in the note section on checkout page or send us an email to service@duongprecious.com